WCAAA Mission Statement
The mission of the Western Connecticut Area Agency on Aging, Inc., is to develop, manage and provide comprehensive services for seniors, caregivers and individuals with disabilities through person-centered planning in order to maintain their independence and quality of life.
The Western Connecticut Area Agency on Aging, Inc. (WCAAA) is a private, non-profit corporation. Through designation as an Area Agency on Aging, the WCAAA is a funding source for services designed to maintain seniors in the community. Funding is derived from federal, state and local sources with clients contributing toward the cost of many supportive services.
Federal and non-federal funding finances services such as congregate and home delivered meals, legal, chore, health, adult day care/respite, transportation, veterans outreach, senior centers, benefits outreach and health screenings for seniors in the 41 town western CT area. Our home based senior assessments frequently act as a gateway to our programs and services. The Agency administers the statewide Alzheimer Respite Care Program, as well as the following programs with federal funding: National Family Caregiver Support, Money Follows the Person, Live Well, Congregate Housing Service, a Veteran's Program, the Medicare focused CHOICES and SMP (Medicare Fraud) programs and through a contract with the local housing Authorities, the Resident Service Coordination Project. As a State of Connecticut contractor, we administer the Connecticut Home Care Program for Elders, for Waterbury. The WCAAA is a resource for information and referral to services for older adults and through research, serves as an advocate for older adults in the 41 towns. As a member of the National Association of Area Agencies on Aging, the WCAAA is part of a national referral network focused on assisting seniors and caregivers. The WCAAA and Independence Northwest, in partnership, function as the designated Aging and Disability Resource Center for the Western Area (see below).
The WCAAA serves the following 41 towns
in Western Connecticut
In 2008 the Western CT Area Agency on Aging (WCAAA) and Independence Northwest (IN) were selected to establish a new Aging and Disability Resource Center (ADRC) in the northwest region of our state. The ADRC model is a national movement, funded by the Administration on Aging through the CT Department of Social Services, developed to increase consumer support in the navigation of and access to resources.
Our ADRC serves as single point of entry into the long-term care system for older adults and people with disabilities. This program addresses many of the frustrations consumers and their families experience when trying to find needed information, services, and supports. Our ADRC raises visibility about the full range of options that are available, better coordinates aging and disability service systems, provides objective information and assistance, empowers people to make informed decisions about their long term supports, and serves as convenient entry point for all public and private long term-care programs and support services.
The ADRC is a collaborative effort between WCAAA and IN, with each organization handling calls based on their area of expertise. Although we are not co-located, the process of information, intake, and referral runs smoothly from both the consumer and organization standpoint. You can call the ADRC through a toll free number (1-800-CHOICES or 1-800-246-4237) and an ADRC counselor will be available during normal business hours to answer your questions. If we need to make a referral to another entity, we can transfer you via "warm transfer" to the appropriate partnering agency. No more calling multiple phone numbers to get information. Since its Grand Opening in May of 2009, the program has assisted over 4,000 consumers in accessing critical information and services.