SMP Staff Support Job Description

Senior Medicare Patrol (SMP) at the Western CT Area Agency on Aging (WCAAA) is seeking a part-time Staff Support Person to fill a multi-faceted position. SMP empowers those on Medicare to detect and report frauds, errors, and abuse through education and outreach, with an engaged volunteer community.

General Duties:

Marketing & writing skills a must: e.g., Adobe Pro, social media posting (agency website, Facebook, Twitter, Tik Tok, podcasting, etc.) Create and circulate SMP fraud alerts/articles and assist with radio and media promotions.

• Computer proficiency in Microsoft Office & graphic design skills required.
• Assists in implementing the SMP federal/state contract, data entry and reporting requirements and ensuring deliverables are met.
• Will participate in/develop SMP community presentations, health fairs, and all types of Media and Group Outreach.
• Assist with SMP Volunteer Team recruitment, training, and management.
• Work in three person team environment with local volunteer community and partnership organizations.
• Must become a certified SMP Complex Interactions Specialist. Will become proficient in Medicare over the course of intensive training.
• May be trained as a CHOICES/SHIP (State Health Insurance Program) certified Counselor.
• Interest in healthcare and criminal justice issues and elderly and disabled communities a plus.
• Some travel within State of CT is required as is a valid driver’s license, car and insurance.
• Spanish speaking/writing skills a plus.
• Perform duties as assigned by Supervisor.
• Ability to lift/carry 5-10 lbs.

28 hours a week, flexible scheduling

Qualifications: BA/BS degree (or studying towards) or 2-3 years’ experience in related field as referenced above.

Please email your resume with cover letter to [email protected]

WCAAA is an Equal Opportunity Employer