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  • Wellness Services Coordinator
    Job Type: Full-time
    Location: Community-based (Sharon Hospital region & surrounding service area)
    Salary: $66,000-$70,000

Description

The Wellness Services Coordinator plays a key role in advancing healthy aging initiatives and supporting older adults in the Western Connecticut region. This position integrates responsibilities across wellness, nutrition, and chronic disease self-management programs. Working closely with healthcare providers, community partners, and WCAAA staff, the Wellness Services Coordinator ensures that physician-recommended goals and community wellness services are accessible, person-centered, and culturally responsive.

The Wellness Services Coordinator helps reduce health disparities, address social determinants of health, and promote independence for older adults by:

  • Connecting clients with appropriate services and resources,
  • Coordinating evidence-based health and nutrition programs,
  • Building partnerships with providers and community organizations, and
  • Supporting WCAAA’s role in regional aging and disability resource initiatives.

Working Conditions

Key Responsibilities

  • Oversees the design, coordination, and implementation of WCAAA’s wellness and healthy aging initiatives.
  • Manages health counseling, case management, nutrition education, and evidence-based Chronic Disease Self-Management Education (CDSME) workshops.
  • Ensures programs meet federal Title III requirements, grant obligations, and agency standards while monitoring outcomes and preparing reports for WCAAA leadership and funding sources.
  • The Coordinator receives referrals from healthcare providers, conducts individualized assessments, and develops wellness support plans that reflect physician recommendations and client goals.
  • With direct engagement with older adults, will connect them to vital community resources—including transportation, nutrition, exercise, CDSME workshops, and home support while addressing barriers to participation.
  • Track client progress and outcomes over time.
  • Under the oversight of WCAAA’s Registered Dietitian, the Coordinator delivers education sessions, documents services in agency systems, and collaborates with nutrition providers, the Board of Directors, and stakeholders to ensure alignment with the approved Nutrition Education Plan.
  • Acts as a liaison between WCAAA, Sharon Hospital, community health centers, and local providers.
  • Builds referral networks that strengthen clinical-community integration.
  • Conduct outreach to expand awareness of programs, generate referrals, and ensure services are accessible to diverse populations across the region.
  • Promote public awareness of WCAAA services by publicizing workshops and programs through community presentations, press releases, flyers, and online platforms such as the CT Healthy Living website.
  • Responsible for maintaining accurate and timely client and program records in accordance with HIPAA and agency policies. This includes producing reports that demonstrate accountability, outcomes, and effectiveness.

Compensation

This is a full-time 35 hour a week, grant-funded position with a competitive salary and benefits as determined by WCAAA policy. Continuation beyond the initial grant year is dependent on performance outcomes and funding availability.

Requirements

Qualifications

Required:

  • Bachelor’s degree in Social Work, Public Health, Nursing, Human Services, Gerontology, or a related field.
  • Minimum three (3) years of experience in case management, care coordination, community health, or wellness navigation.
  • Knowledge of aging services, healthcare systems, and health disparities.
  • Demonstrated ability to work effectively with diverse older adult populations and community partners.
  • Strong interpersonal, organizational, and communication skills.
  • Ability to work independently in field settings and manage multiple priorities.
  • Proficiency with electronic case management and program documentation systems.
  • Valid driver’s license, insurance and registration and reliable transportation.

 

Preferred:

  • Experience with clinical-community integration or Accountable Health Communities.
  • Training in motivational interviewing, health coaching, or evidence-based wellness programs.
  • Familiarity with Title III programs, CDSME workshops, LiveWell and Connecticut’s aging and disability services.
  • Bilingual in English/Spanish or English/Portuguese.

The WCAAA is an equal opportunity employer.