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  • Care Manager - NFCSP/CSRSP/Veterans

Description

The Western CT Area Agency on Aging is seeking a dedicated and compassionate Care Manager to serve in our National Family Caregiver, Alzheimer’s Respite Care, and Veterans programs, providing essential support to caregivers and their loved ones.

Job Summary:
The Care Manager is responsible for assessing client needs, developing individualized care plans, and coordinating services that promote independence and well-being. This role emphasizes caregiver support and advocacy within an atmosphere of respect, empathy, and collaboration.

This position is full-time at 35 hours a week.

Key Responsibilities

  • Serve as the primary contact for clients and their family caregivers.
  • Conduct initial in-home assessments, reassessments, and develop care plans.
  • Provide program information and explain care options to caregivers and clients.
  • Coordinate service delivery and collaborate with all involved providers.
  • Authorize service orders and monitor ongoing care needs.
  • Avoid duplication of services and ensure timely discontinuation when appropriate.
  • Maintain detailed documentation of care plans, progress notes, and client records.
  • Advocate for clients and offer crisis intervention and referral support.
  • Assist with documentation for CHCPE/CFC and other relevant programs.
  • Build strong working relationships with hospitals, social workers, senior centers, and other stakeholders.
  • Participate in outreach and education for caregiver and respite services.
  • Report suspected abuse, neglect, or exploitation in accordance with DSS guidelines.

Why Join Us?

  • Meaningful work that supports family caregivers and veterans
  • Supportive and collaborative team environment
  • Opportunities for growth and professional development
  • Mileage reimbursement and travel within a manageable service area

Pay: Up to $47,000 per year

Mail or email resume to Loretta Reed, WCAAA, 84 Progress Lane, Waterbury, CT 06705 or [email protected].

The WCAAA is an Affirmative Action equal opportunity employer.

Requirements

  • Bachelor’s degree in nursing, social work, public health, human services, or a related field.
  • At least two years of experience in healthcare or human services.
  • Strong skills in interviewing, assessment, and care planning.
  • Knowledge of disabilities, family dynamics, and available community resources.
  • Ability to evaluate, negotiate, and plan care across complex systems.
  • Compassionate and person-centered approach to service delivery.
  • Valid driver’s license and reliable transportation required.
  • Proficiency with computers and ability to use a laptop in the field.
  • Second language is a plus.