Join the team of WCAAA dedicated professionals to fulfill the mission of maintaining the quality of life and independence of older adults and persons.

The WCAAA offers competitive salaries, paid time off (i.e; vacation, sick time), 11 paid holidays per year, an employer sponsored 401(k) plan (for qualifying employees), Employee Assistance Program, Parental Leave, medical, dental, and life insurance policies.

WCAAA is an Affirmative Action, Equal Opportunity Employer.

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There are 5 jobs available.
  • Money Follows the Person (MFP) Transition Coordinator
    Job Type: Full-time
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    Description:

    General Statement of Duties:

    Western CT Area on Aging, Inc. is looking for a Full Time (35 hrs/wk)  MFP Transition Coordinator who will generally be responsible for transitioning individuals from a skilled nursing facility back into the community safely. MFP services are to assist in the participants' successful transition and integration into non-institutional living arrangements in various communities.  This position focuses on risk mitigation and prevention of reinstitutionalization for seniors and younger disabled individuals through collaboration with a care manager implementing services and a housing coordinator ensuring adequate housing. Together with these positions, the transition coordinator is assisting with various applications for community resources, purchasing of food and other items to furnish the new residence.  Other tasks include obtaining transportation to and from appointments, working with services providers, getting new identification cards. A transition coordinator will provide ongoing monitoring, advocacy and support with consideration to special person centered preferences when possible. Participation in various interdisciplinary meetings concerning the individual’s well-being and any status changes is necessary and may require travel beyond the WCAAA region. Remote work is available based upon completion of training curriculum and demonstrated skill proficiency after 6 months of employment.

    Supervisor: Care Manager Supervisor

    Pay: $22-24.91/hour

    The WCAAA is an Affirmative Action equal opportunity employer.

    Requirements:
    • Associate’s degree minimum educational level.
    • Bachelor’s Social Work or a related field preferred.
    • One year of demonstrated related experience working in health and human services as well as familiarity with local resources.
    • Vehicle and valid CT driver’s license required as this position requires travel.
    • Organizational skills, excellent time management, professional interpersonal skills, and knowledge of community resources.
    • Engaging individuals in their homes, a nursing or other skilled facilities will be required as needed.
    • Physical ability to lift and carry 5‐10 Ibs. such as a laptop computer and navigate stairs in the absence of elevators may be required if accommodations are not available in certain housing settings.
    • Second language is a plus.

    Mail or email resume to Carla Gilbode, WCAAA, 84 Progress Lane, Waterbury, CT 06705 or [email protected].

    Apply Now
  • CHOICES Volunteering Opportunities
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    Description:

    Who should become a CHOICES Volunteer?

    Individuals who would like to make a positive difference in the lives of Medicare beneficiaries. Interested applicants should have a variety of skills including listening, computer, internet skills, etc. CHOICES volunteer roles include Administrative Support, Counselor, Open Enrollment Counselor, Outreach Volunteer, and Presenter. Certification requirements include: agreeing to adhere to CHOICES Volunteer Risk & Program Management (VRPM) policies and procedures; passing CHOICES exams; signing the CHOICES Memorandum of Understanding; attending CHOICES Update trainings; and reporting SHIP related performance activities.

    How much does the CHOICES Training Cost?

    CHOICES New Volunteer training is free for volunteers and $125 for in-kind (paid) professionals. The training consists of one half-day orientation and four full-day training sessions. *Insurance agents, brokers and financial planners are not eligible to participate in the training. *

    What you will learn:

    • Medicare Overview
    • Original/Traditional Medicare(Parts A & B)
    • Medicare Advantage Plans (Part C)
    • Medicare Prescription Drug Coverage (Part D)
    • Medicare Supplemental Insurance (Medigap)
    • Programs related to Medicare (Medicaid, Medicare Savings Programs, Low Income Subsidy/Extra Help)
    • Counseling and presentation skills
    Requirements:

    How do I apply?

    If you would like to become a CHOICES certified counselor or volunteer, please call WCAAA at 800-994-9422 or 203-757-5449 and ask to speak with the CHOICES Regional Coordinator. Please print and fill the CHOICES Volunteer Application packet below. After receiving your completed application packet, we will conduct any required screenings (interview, reference, background, criminal record checks, etc.) before the training session begins. After the screenings are conducted, you will be informed about your ability to participate in the training.

    CHOICES Training Application Links:

    Apply Now
  • SMP Volunteer
    Job Type: Volunteer
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    Description:

    Senior Medicare Patrols (SMPs) empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse through outreach, counseling, and education.If you would like to become a Senior Medicare Patrol (SMP) volunteer, please call WCAAA 203-757-5449 and ask to speak with the SMP department.

    SMP Volunteer Application

    If you are already an SMP Volunteer, you can you use the links below for resources and reporting.

    SMP Resource Library

    Apply Now
  • PAC Volunteer
    Job Type: Volunteer
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    Description:

    Seeking volunteers for the Professional Audit Committee (PAC) at Western CT Area Agency on Aging (WCAAA) to clinically evaluate client records for active consumers under the Connecticut Home Care Program. The purpose of these audits is to glean a non-biased review of documentation, ensuring risk assessment and mitigation, and that client can remain living safely in the community. Volunteers will work in conjunction with the QA Coordinator to meet an annual requirement of chart reviews. Interested volunteers will be able to commit up to 2 hours per month in office reviewing charts. This time is flexible and set by the volunteer.

    Requirements:
    • Volunteers with a Bachelor’s degree in Nursing or a Bachelor’s in Social Work or related field
    • Volunteers must have experience in health care or human services
    • Volunteers will adhere to confidentiality requirements and be conflict free from any business partners working with the Connecticut Home Care Program and/or WCAAA

    How to apply

    Please contact the Western CT Area Agency on Aging at (203)757-5449 or email us at [email protected]

    Apply Now
  • Care Manager - NFCSP/CSRSP/Veterans
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    Description:

    The Western CT Area Agency on Aging is seeking a dedicated and compassionate Care Manager to serve in our National Family Caregiver, Alzheimer’s Respite Care, and Veterans programs, providing essential support to caregivers and their loved ones.

    Job Summary:
    The Care Manager is responsible for assessing client needs, developing individualized care plans, and coordinating services that promote independence and well-being. This role emphasizes caregiver support and advocacy within an atmosphere of respect, empathy, and collaboration.

    This position is full-time at 35 hours a week.

    Key Responsibilities

    • Serve as the primary contact for clients and their family caregivers.
    • Conduct initial in-home assessments, reassessments, and develop care plans.
    • Provide program information and explain care options to caregivers and clients.
    • Coordinate service delivery and collaborate with all involved providers.
    • Authorize service orders and monitor ongoing care needs.
    • Avoid duplication of services and ensure timely discontinuation when appropriate.
    • Maintain detailed documentation of care plans, progress notes, and client records.
    • Advocate for clients and offer crisis intervention and referral support.
    • Assist with documentation for CHCPE/CFC and other relevant programs.
    • Build strong working relationships with hospitals, social workers, senior centers, and other stakeholders.
    • Participate in outreach and education for caregiver and respite services.
    • Report suspected abuse, neglect, or exploitation in accordance with DSS guidelines.

    Why Join Us?

    • Meaningful work that supports family caregivers and veterans
    • Supportive and collaborative team environment
    • Opportunities for growth and professional development
    • Mileage reimbursement and travel within a manageable service area

    Pay: Up to $47,000 per year

    Mail or email resume to Loretta Reed, WCAAA, 84 Progress Lane, Waterbury, CT 06705 or [email protected].

    The WCAAA is an Affirmative Action equal opportunity employer.

    Requirements:
    • Bachelor’s degree in nursing, social work, public health, human services, or a related field.
    • At least two years of experience in healthcare or human services.
    • Strong skills in interviewing, assessment, and care planning.
    • Knowledge of disabilities, family dynamics, and available community resources.
    • Ability to evaluate, negotiate, and plan care across complex systems.
    • Compassionate and person-centered approach to service delivery.
    • Valid driver’s license and reliable transportation required.
    • Proficiency with computers and ability to use a laptop in the field.
    • Second language is a plus.

    Apply Now